|Dr. M. Bailey|
12th February 2009
To Whom It May Concern,
I have just said to my daughter that Jonathan Cohen is the best optometrist I have ever seen. This is in part to settle her nerves, but mainly because it is true. I have seen many optometrists and have had many eye checks and none have been as helpful or as positive an experience as with Jonathan.
My first experience with Jonathan was around a year ago by my husband, whos entire company are patients of Zacks Eye Clinic. When I first attended I required varifocal lenses for the first time. Soon after I was diagnosed with Type I diabetes. Jonathan's support and patience while I adapted to the lenses and diagnosis was over and above what one would hope for. He liased with my consultant sending a medical report with retinal photographs which meant I did not need this repeated. As a busy doctor and mother this was extremely helpful.
During the making and fitting of two pairs of spectacles I was able to observe Jonathan's interaction with the practice staff. His manner is gentle and effective and his staff responded to him in an equally effective manner. I, my family and my husband's staff will continue to attend Zacks Eye Clinic because of the experience we have all had with Jonathan and his happy, friendly, helpful, experienced and very professional team.
Dr. Maragret Bailey