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Norman Yap

Jonathan,

I have been wearing contact lenses for 30 years and decided to try the Kings Cross Eye Clinic which had recently opened by the station.

During the eye examination, I was very impressed by the sophisticated and modern equipment that was used to diagnose the health and condition of my eyes and was especially pleased to see the digital photograph of the back of my eyes.  The optician was very helpful and informative when he advised me on the general health of my eyes based on this information.  I was also reassured to see the use of digital technology in the storage of my personal data as it meant the ability to call up my files as and when they were required.  In the weeks to come when I had to change my lenses, I had to call the Clinic to confirm the prescription for each eye and this information was given to me in seconds.

Because of my astigmatism and myopia, he also took great care to examine the range of products available to ensure the best possible fit and leve of correction.  When he recommended a product that had to be tailor made for me, he also took great care to negotiate a deal that would give me maximum value for money.  His entire approach was professional and sympathetic to my needs and the service I received from him and his team was quite simply the best I have had.  Even after I had received and paid for the products, he continued to advise me on lens care and eye health.

The personal care and attention I received was very different to the chain of opticians that I had tried over the years. The recommendations and advice was objective and professional and I recommend the Clinic without reservation.

Norman

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