Dear Jonathan,
The atmosphere at KCEC is at once friendly and professional, both in the reception area and the consulting room. The premises are stylish, light and spotlessly clean and the optical equipment is very impressive. Within this modern, fashionable setting, KCEC evidently provide a full range of services.
My own treatment, as a 50-year old patient, involved a careful monitoring and analysis of my eye functions and characteristics over several weeks, with particular attention paid to changes in colour maps and technical data over this period.
Besides supplying gas permeable contact lenses and a pair of glasses, Mr Cohen also informed me about a new optical treatment programme, aimed at stabilising the shape of the eye through a series of specialist contact lens prescriptions.
Coming out into the reception area, I would see customers coming in for appointments or looking at designer frames and less expensive models, all displayed equally attractively. It is a clear characteristic of the place that all patients, from private to NHS, are treated with the same courtesy and concern.
Good luck with the award application, and all the best,
Mrs J. M. Boyle
